# Reset Password

If you forgot your password, you can access the password reset page by clicking here or by clicking on “Forgot your password?” at the bottom of the page where you sign in to your Desk360 account.

On the page that pops up, you just need to enter the email address of your Desk360 account and click on the “Send” button. You can then create a new password by following the instructions in the password reset email that will be sent to your email address.

If you haven't received the password reset email:

* Please check your email spam box. The password reset email may have gone to your spam folder.
* Wait a while and try again.
* &#x20;If you still haven't received the password reset email, you can send a support request to <support@desk360.com>.

<figure><img src="/files/Ed3tJr42mWppkDOQRWUg" alt="" width="360"><figcaption></figcaption></figure>

&#x20;                                                     [<mark style="color:blue;">**Homepage**</mark>](https://desk360.com/)                                         [ ](https://desk360.com/pricing)[<mark style="color:blue;">**Pricing**</mark>](https://desk360.com/pricing)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://whatsapp.desk360.com/reset-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.