# Desk360 Overview

On these pages, you can access detailed documentation on how to implement WhatsApp integrations and quickly integrate your products with the Desk360 platform

Desk360 is an official WhatsApp Business solution provider and you can manage all WhatsApp communications directly from Desk360 platform.

**What does WhatsApp Integration do?**

WhatsApp integration allows you to provide live support to your customers who reach you via WhatsApp channel.

After successfully completing the WhatsApp integration, you can manage all WhatsApp messages sent by your customers from the Desk360 panel. If you want, you can solve their problems instantly, or you can turn these chats into support requests and get back to your customers later.

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&#x20;                                                     [<mark style="color:blue;">**Homepage**</mark>](https://desk360.com/)                                          [<mark style="color:blue;">**Pricing**</mark>](https://desk360.com/pricing)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://whatsapp.desk360.com/desk360-overview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.